Posted in Public Service Announcement

Dishing on My Pleasure: An Insider’s Look at Chick-fil-A

When people find out I used to work at Chick-fil-A, they tell me how they like to say “thank-you” over and over again so that the CFA employees have to repeat “my pleasure.” What amuses me is how they seem to think they are the only ones that have ever done that.

CFA employees work hard to develop the “my pleasure” reflex. Think about it; the average employee is trying rewire their brain to reverse 15 to 20-something years of instruction from their parents. If you think that’s easy, you’ve never worked at CFA. As a result, “my pleasure” tends to come out during non-work situations such as when the tollbooth guy thanks you for your payment. Even worse, sometimes we forget how normal people respond to expressions of gratitude and stare blankly at the person across from us. Fortunately, now there’s a Disney song for it. While CFA employees are not the broken records some guests think, saying “my pleasure” does become semi-subconsciously done.

Clearly, Truitt Cathy was on to something that hasn’t been fully understood yet. Exactly what is it about hearing a CFA employee say “my pleasure” that gives so much entertainment to our guests? Experimental research has not been completed, but from my various conversations I suspect it stems from the theory that they are somehow annoying us. As if it were like TPing someone’s yard, or using a plastic arachnid to scare them, or that game where kids try to trick each other to say a certain color. In actuality, it’s just par for the course. It’s so normal that, yeah we know what they’re doing, but like the Queen’s Guard we’re unruffled. To be blunt, we don’t care how many times you say “thank-you”  (though we prefer to hear it at least once). You’re not annoying; you’re just unoriginal.

Along the same line, question I was frequently asked is “Is it actually your pleasure or are you saying that because you have to?” Technically the answer is both. As a general rule, I enjoyed serving the guests who came in. We had some great regular guests whom I still miss. Was it always a pleasure to serve everyone who came in? Nope.  And those who weren’t, typically didn’t say thank-you, so mendacious statements were not an issue.

In conclusion, if saying “thank-you” over and over again so that CFA employees will repeat “my pleasure” makes you happy, by all means continue. In the words of Lina Lamont, “If we bring a little joy into your humdrum lives, it makes us feel as though our hard work ain’t been in vain for nothin’.”

Posted in Public Service Announcement, Recommendations, Things That Make Me Angry

Foolproof Way to Get Out of Speeding Tickets

Ladies and Gentlemen, today is your lucky day. I am going to share with you a secret that is guaranteed to prevent speeding tickets.

How do I know it always works? I have an uncle in the business. Continue reading “Foolproof Way to Get Out of Speeding Tickets”

Posted in Sports, Things That Make Me Angry

Rocky’s Dangerous Implications

After the Chicago Cubs won the 2016 World Series, several of the players mentioned how they watched the Rocky movies in order to get pumped for their games. Although I knew the basic storyline and had watched the training montage from the original film, I had not seen any of the films. Based on the Cubs’ recommendation and the fact that the American Film Institute ranks Rocky the 2nd best sports movie of all time, I decided to watch it. It’s rated PG; how bad could it be?

Subtly terrifying. Continue reading “Rocky’s Dangerous Implications”

Posted in Politics

From One Millennial to Another

If you voted for Hillary Clinton in the presidential election earlier this month, it’s ok to be sad. Sadness is a natural response when your team loses and something you really want to happen doesn’t.

While I am thrilled that Mrs. Clinton was not elected, I remember how I felt when Barack Obama won (twice) and I understand what you are going through.

What I don’t understand is the protests.

One of the great things about the United States is that every four years we choose who will be our leader. Then, no matter whose side won, we peacefully transfer authority to that person. I don’t think y’all fully appreciate how amazing that is. Do you realize how many people live in countries where the elections (if they have them) are just shams? Do you know how many civil wars start because the “wrong” side gained power?

But in America, we still respect the Constitution our Founding Fathers created. We still respect the rule of law in our nation. We still respect the office of the president.

We do not act like whiney brats. We do not force others to coddle our emotions.

Like it or not, Donald Trump is our president-elect and barring some unforeseen event, he will take office in January. He will be neither as good as his supporters hope, nor as bad as his detractors fear.

Finally, if you want to play with play dough, please do. I am a big fan of play dough and keep a canister in my nightstand. Yeah, it’s fun to make stuff with, but it is also a great stress reliever. Conservative or liberal, young or old, happy or sad, don’t let anyone shame you over play dough.